Terms of Service

Last updated: September 11, 2026

1. Acceptance of Terms

By accessing or using the Energy Invoice Matcher web application (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. These Terms constitute a legally binding agreement between you and Energy Invoice Matcher ("we," "our," or "us").

2. Description of Service

Energy Invoice Matcher is a web-based tool that uses artificial intelligence to extract structured data from energy and commodity invoices (PDF format) and compare them to identify discrepancies. The Service includes invoice uploading, AI-powered data extraction, automated matching, and comparison reporting.

The Service imposes a maximum file size per uploaded invoice (currently 50MB). Uploads exceeding this limit will be rejected. If your organization regularly needs to process larger files, contact us to discuss enterprise pricing and expanded limits.

3. Account Registration

To use the Service, you must create an account by providing a valid name, email address, and password. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Fees and Billing

Certain features of the Service require a paid subscription. Applicable fees, billing frequency, and accepted payment methods (including ACH) are disclosed to you at signup and processed through our third-party payment processor. By subscribing, you authorize us to charge your designated payment method on a recurring basis until you cancel.

We reserve the right to change our fees at any time, including moving any customer to custom or enterprise pricing at our sole discretion and for any reason, such as usage that exceeds the scope of standard plans. We will provide at least 30 days' notice before any fee increase takes effect on your account; your continued use of the Service after that date constitutes acceptance of the new pricing. Failure to pay applicable fees when due may result in suspension or termination of your account.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law or regulation
  • Upload files that contain malware, viruses, or other harmful code
  • Attempt to gain unauthorized access to other users' data or accounts
  • Interfere with or disrupt the integrity or performance of the Service
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use the Service to process documents you do not have the right to access or share
  • Resell, sublicense, or redistribute access to the Service without our prior written consent

6. Your Data

You retain ownership of all invoices and data you upload to the Service. By uploading content, you grant us a limited license to process, store, and analyze your data solely for the purpose of providing the Service to you. We will not sell, share, or use your data for any purpose other than operating the Service, as described in our Privacy Policy.

You represent and warrant that you have the right to upload and process any invoices or documents you submit to the Service.

You may choose to generate a time-limited link to share a specific comparison result, allowing a recipient to view it without creating an account. You are solely responsible for the recipients with whom you share such links. Outside of an active share link or an opt-in debug retention preference, we do not retain your reconciliation data beyond the comparison request itself, as described in our Privacy Policy.

7. AI-Powered Processing

The Service uses artificial intelligence (including third-party AI services such as OpenAI) to extract and interpret data from invoices. While we strive for accuracy, AI-generated results may contain errors or inaccuracies. You acknowledge that:

  • Extracted data and comparisons should be reviewed by qualified personnel before being relied upon for business decisions
  • The Service is intended as an assistive tool, not a replacement for professional review
  • We do not guarantee the accuracy, completeness, or reliability of AI-generated outputs

8. Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We reserve the right to modify, suspend, or discontinue the Service (or any part of it) at any time, with or without notice.

9. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Energy Invoice Matcher, its owners, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or in connection with your use of the Service.

Our total aggregate liability for any claims arising from or related to the Service shall not exceed the amount you have paid us in the twelve (12) months preceding the claim.

10. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will meet your specific requirements or that the results obtained from using the Service will be accurate or reliable.

11. Indemnification

You agree to indemnify, defend, and hold harmless Energy Invoice Matcher and its owners, employees, and affiliates from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

12. Account Termination

You may delete your account at any time through the Service. We reserve the right to suspend or terminate your account, or your access to the Service, at any time and for any reason or no reason, with or without notice, including but not limited to a violation of these Terms. Upon termination, your right to use the Service will immediately cease, and we may delete your data in accordance with our Privacy Policy. Termination does not relieve you of any payment obligations accrued prior to the termination date.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be resolved in the courts of competent jurisdiction located in the State of Florida.

15. Contact Us

If you have questions about these Terms of Service, please contact us at:

Email: support@energyinvoicematcher.com